Terms of Service
Last updated: 1 January 2025
These Terms of Service (“Terms”) govern the provision of business integration and consulting services by Unify Pty Ltd (ABN 83 702 145 819) (“we”, “us”, “our”) to you, the client (“you”). By engaging our services, requesting a quote, or accepting a written engagement, you agree to be bound by these Terms.
1. Our Services
We provide business consulting services, including business integration advice, process analysis, workflow optimisation, and related advisory services, as described on our Services page. The specific scope, deliverables, timeline, and fees for each engagement will be set out in a written proposal, statement of work, or engagement letter agreed between us.
2. Quotes and Engagements
Any quotation provided by us is valid for 30 days from the date of issue unless otherwise stated in writing. A quote is an estimate of fees based on the information available at the time and may be revised if the scope of work changes. An engagement commences only when both parties have agreed in writing (including by email) to the proposal or statement of work.
3. Fees and Payment
Fees are payable in accordance with the payment terms set out in your engagement documentation. Unless otherwise agreed in writing, invoices are payable within 14 days of issue. We may charge interest on overdue amounts at a reasonable commercial rate. All fees are quoted in Australian dollars (AUD) and are exclusive of GST unless stated otherwise, in which case GST will be added in accordance with A New Tax System (Goods and Services Tax) Act 1999 (Cth).
4. Your Responsibilities
You agree to provide accurate, complete, and timely information and access to personnel, systems, and records reasonably required for us to perform the services. Delays caused by missing or inaccurate information may affect deliverables and timelines, and we are not liable for losses arising from information you supply that is inaccurate or incomplete.
5. Confidentiality
Both parties agree to keep confidential all non-public information disclosed by the other party in connection with an engagement, and to use such information only for the purposes of the engagement. This obligation survives the completion or termination of an engagement, except where information is required to be disclosed by law.
6. Intellectual Property
All pre-existing intellectual property remains the property of the party that owned it before the engagement. Upon full payment of fees, you own the final deliverables prepared specifically for you under an engagement. We retain ownership of our methodologies, frameworks, templates, and know-how.
7. Australian Consumer Law
Nothing in these Terms excludes, restricts, or modifies any rights you may have under the Australian Consumer Law set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth), or any other applicable law that cannot be excluded. Our services come with guarantees that cannot be excluded under the Australian Consumer Law, including guarantees that services will be rendered with due care and skill and will be reasonably fit for purpose. You may also be entitled to other rights under consumer guarantee provisions.
8. Limitation of Liability
To the maximum extent permitted by law, our total liability arising out of or in connection with an engagement is limited, at our option, to the resupply of the affected services or the payment of the cost of having the services resupplied. We are not liable for indirect, special, or consequential loss, including loss of profit or business opportunity, except where such limitation is prohibited by the Australian Consumer Law or other applicable law.
9. Advice and Third-Party Information
Our recommendations and deliverables are based on the information and circumstances known to us at the time of preparation. Business conditions change, and we recommend periodic review. Where we refer to or rely on third-party products, platforms, or data, we do so in good faith but are not responsible for third-party performance, pricing, or availability.
10. Termination
Either party may terminate an engagement by giving 14 days’ written notice. If an engagement is terminated, you agree to pay for all services performed and expenses reasonably incurred up to the date of termination.
11. Privacy
We handle personal information in accordance with our Privacy Policy and the Privacy Act 1988 (Cth).
12. Dispute Resolution
The parties agree to attempt to resolve any dispute in good faith through direct negotiation before commencing formal proceedings.
13. Governing Law
These Terms are governed by the laws of Western Australia and the Commonwealth of Australia. The parties submit to the jurisdiction of the courts of Western Australia.
14. Changes to These Terms
We may update these Terms from time to time. The current version will always be published on this page. The Terms applicable to your engagement are those in force at the date the engagement is agreed, unless superseded by a signed agreement.
15. Contact
Questions about these Terms can be directed to ceo@unifypty.site. Unify Pty Ltd, ABN 83 702 145 819, Perth, Western Australia.